Alex is a product manager at PagerDuty, a software company that helps organizations manage their digital infrastructure and provide real-time alerts when incidents arise. Alex has been in product for 15 years across travel, banking, education and other consumer tech sectors; he got his start on the Citibank online banking team and has worked at travel companies including Priceline, Expedia and Hipmunk in the New York area as well as San Francisco and Seattle. Alex has led work in conversational artificial intelligence, subscription monetization strategies and now growth and customer engagement. Alex grew up in Greenwich where his mother and grandmother instilled in him a love of plants and garden design. He is a graduate of Vanderbilt University and now lives in Cos Cob with his wife and two kids (ages 6 and 3). He loves getting outside to run, hike, bike and sail.